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How to stay safer when banking and paying bills

Banking and paying bills online is convenient and can be safer than banking and bill paying in the physical world where you have to worry about lost and stolen mail and having discarded statements stolen from your trash. Banks go to great lengths to protect your information when you perform transactions online, and there are protections in place to shield consumers in the event of banking fraud.

In most cases the weakest link in online banking is the consumer. This is good news, because it means that you can control your online experience by educating yourself.

Follow these steps to stay safer when banking online:

  1. Make sure your computer has up-to-date versions of anti-virus and anti-spyware software and install all updates.

  2. If you open an account with a new bank, confirm that it is legitimate and your deposits are insured.

  3. Keep personal information private and secure: don’t share passcodes, passwords, or ID’s with anyone.

  4. Never conduct financial transactions from a public computer because you don’t know what tracking tools may be capturing information.

  5. Create strong passwords for accessing your account.

  6. Be alert to e-mail scams asking for your account number or password.

  7. Ensure that you are actually dealing with your bank and not with a phishing site. NEVER believe an e-mail, no matter how convincing it looks, that notifies you that there is an issue with your account and asks you to click a link or call a number provided in the e-mail to fix the problem, re-authenticate your account, or provide your credentials.

  8. Always type in your bank’s URL yourself; if you click a provided link, you may land on a site that looks legitimate, but isn’t. Store your bank’s URL in your online favorites in your browser so you can return to it quickly and with confidence.

  9. Monitor your account activity to detect potential fraud by requesting online credit reports. You have the right to one FREE credit disclosure in a twelve-month period from EACH of the three national credit reporting companies—TransUnion, Experian, and Equifax. The easiest way to get these reports is through AnnualCreditReport.com, a service created by these three credit institutions specifically to help consumers get free annual reports. You can also pay for credit monitoring services to watch your credit for you.

 
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